Privacy and Legal Statement

Wilson, Wilson and Hancock Ltd is committed to safeguarding your privacy online.  Please read the following policy to understand how your personal information will be treated as you make full use of our services.  This policy may change from time to time.

What personally identifiable information is collected from you?

Wilson, Wilson and Hancock Ltd collects personally identifiable information in one way only from our website.  We ask for for some information on our Book an Eye Test form.

How your personally identifiable information is used.

The Wilson, Wilson and Hancock Ltd Book an Eye Test form is used to collect enough information from you to enable us to contact you to arrange your appointment.

Who is collecting your personally identifiable information?

When you are asked for personal information on the Wilson, Wilson and Hancock Ltd Book an Eye Test form you are sharing that information with Wilson, Wilson and Hancock Ltd.  However, some activities will, by their very nature, result in your information being revealed to our web design and hosting supplier only for supplying the correct information regarding your enquiry.

With whom your personally identifiable information will be shared.

Wilson, Wilson and Hancock Ltd adhere to guidelines of The College of Optometrists and Data Protection Act 1998.  Wilson, Wilson and Hancock Ltd will not pass on service users personal information to a third party without consent unless there is a clear public interest duty to do so.

The kind of security precautions that are in place to protect the loss, misuse, or alteration of your information.

Unfortunately, no date transmission over the internet can be guaranteed to be 100% secure.  As a result, while we strive to protect your personal information, Wilson, Wilson and Hancock Ltd cannot ensure or warrant the security of any information you transmit to us or from our online services, and you do so at your own risk.  Once we receive your transmission, we make our best effort to ensure its security on our system.

What are cookies and how are they used?

You can find out more about cookies at:

We use cookies on this website.  These will only be used to improve your browsing experience (see Google Analytics below).  Cookies cannot be used by themselves to identify you.  You may refuse the use of cookies by selecting the appropriate setting on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Google Analytics

This website used Google Analytics, a web analytics service provided by Google Inc. (‘Google’).  Google Analytics uses cookies to help the website analyse how users use the site.  The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.  Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or there such third parties process the information on Google’s behalf.  Google will not associate your IP address with any other data held by Google in the manner and for the purpose set out above.


Wilson, Wilson and Hancock Ltd makes every effort to maintain the accuracy of the information on this website but cannot accept responsibility for, and disclaims all responsibility for, any loss or damage which may arise from the use of the information provided.

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