Privacy and Legal Statement

Wilson, Wilson and Hancock Ltd is committed to safeguarding your privacy online.  Please read the following policy to understand how your personal information will be treated as you make full use of our services.  This policy may change from time to time.

When is personally identifiable information collected from you?

Wilson, Wilson and Hancock Ltd collects personally identifiable information from you when you register with us for news of our special offers and discounts, money-off vouchers, and when you use our online booking system to make an appointment.

How is your personally identifiable information used?

Personally identifiable information submitted via our website is used solely for the purposes of contacting you in respect of news of our special offers and discounts, and for appointment booking.

Who is collecting your personally identifiable information?

When you are asked for personal information you are sharing that information with Wilson, Wilson and Hancock Ltd.  However, some activities will, by their very nature, result in your information being revealed to our web design and hosting supplier only for supplying the correct information regarding your enquiry.

With whom your personally identifiable information will be shared?

Wilson, Wilson and Hancock Ltd adheres to guidelines of The College of Optometrists and the Data Protection Act 1998.  Wilson, Wilson and Hancock Ltd will not pass on service users personal information to a third party without consent unless there is a clear public interest duty to do so.

What kind of security precautions are in place to protect the loss, misuse, or alteration of your information?

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure.  As a result, while we strive to protect your personal information, Wilson, Wilson and Hancock Ltd cannot ensure or warrant the security of any information you transmit to us or from our online services, and you do so at your own risk.  Once we receive your transmission, we make our best effort to ensure its security on our system.

What are cookies and how are they used?

You can find out more about cookies at:

We use cookies on this website.  These will only be used to improve your browsing experience (see Google Analytics below).  Cookies cannot be used by themselves to identify you.  You may refuse the use of cookies by selecting the appropriate setting on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’).  Google Analytics uses cookies to help the website analyse how users use the site.  The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.  Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or there such third parties process the information on Google’s behalf.  Google will not associate your IP address with any other data held by Google in the manner and for the purpose set out above.


Wilson, Wilson and Hancock Ltd makes every effort to maintain the accuracy of the information on this website but cannot accept responsibility for, and disclaims all responsibility for, any loss or damage which may arise from the use of the information provided.